Why settle for less profit?
But it doesn’t have to be that way. At SkillSmith Canada, we firmly believe that restaurants Can achieve higher profit by being well planned from concept to operations. with a focuses on increasing revenue and reducing expenses.
To attain a profitable bottom line, restaurant operators need to deliver two key factors: a flawless guest experience and an eye to detail . Here’s what you need to know.
What is the expectation of a Guest?
The Guest in the restaurant business is a paying customer.
They expect an almost perfect experience every time, their expectations are based on the brand image you have projected through advertising and with your in store appeal .
Hence, your brand, concept, menu and marketing communication should seamlessly align and deliver every time to
create that perfect ‘guest experience’. A good team structure, eye to detail and paired with a strong training program is what you need. Restaurants rely heavily on word-of-mouth advertising to drive foot traffic and customer loyalty and a good guest experience will naturally drive sales.
Eye to Detail
If you’re interested in learning more about increasing your restaurant’s profitability, we invite you to contact us and discover how our expertise can benefit you.
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If your team falls short of delivering a 10/10 experience, we can help. Whether it’s refining your overall brand and concept, optimizing your menu, or enhancing staff training and execution, our team is equipped to elevate your restaurant to the level it needs to be. Our services include:
- Brand Refresh
- Menu Development
- Profit Modeling/Menu Engineering
- Staff Training
- Operational Systems and Procedures
- Bookkeeping
- Marketing/PR
Take the first step towards maximizing your restaurant’s potential . Contact SkillSmith Canada today and let us assist you in achieving a profitable and thriving food and beverage business.